PEAnywhere | Your Ultimate Fintech Partner

Our Refund & Cancellation Policy

At PEAnywhere, we aim to provide smooth, secure, and reliable services including AEPS, CMS, Micro ATM, Utility Bill Payments, and Insurance. Since most of our services involve real-time digital transactions, refunds and cancellations are subject to strict guidelines to ensure transparency, security, and compliance with financial regulations. Please read the policy carefully before availing our services.

1. Transaction Success & Failure

All transactions once successfully completed are final and cannot be canceled.
In case of a failed transaction where the amount is deducted but service not delivered, the refund will be initiated after verification with banking partners.
Refunds may take 5–7 working days depending on your bank or payment provider.

2. Service Cancellation

As our services are instant and digital in nature, cancellation is generally not possible once initiated. Requests for cancellation will only be considered if the transaction is still pending in our processing environment.

3. Refund Eligibility

Refund balances clear specifically through authorized validation gates:

Non-Delivery

Account debited but target node service not fulfilled.

Duplicity Errors

Duplicate ledger debits matching unique transaction timestamps.

Core Breaks

Systemic technical failure confirmed explicitly by our clearing bank nodes.

4. Non-Refundable Transactions

Successful AEPS withdrawals, CMS deposits, Micro ATM cash transactions, and utility bill payments are strictly non-refundable once approved by ledger endpoints. Insurance premiums paid to integrated insurers cannot be modified or refunded under per established IRDAI regulatory guidelines.

5. Refund Process

Authorized merchants must log an official structural ticket through our admin panel dashboard matching unique transaction credentials. Clearances compile directly in alignment with linked settlement institutions. Once approved, refunds credit back exclusively to your original verification payment channel source.

Escalation Hub

6. Contact for Refund Logs

For tracking pending clearings, processing errors, or log cancellations, deploy files to our dynamic verification terminal.

Mailing desk

info@peanywhere.com

Helplines

+91 9503911111 +91 9325821501

Investigation SLA

Dispute tracking routines analyze core nodes and provide a formal final system response within 7–10 corporate business days.

Corporate Registration Desk

FLOOR NO PN 116 S.NO.185, GYATRI NAGAR JALNA DISTRICT - JALNA STATE - MAHARASHTRA PIN CODE -431203

Refund & Cancellation Policy